Privacy Policy

Introduction

At Toto's Pet Care (the “Company” or “We”), we respect your privacy and are committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit this website (our “Website”) and our practices for collecting, using, maintaining, protecting and disclosing that information.

This policy applies to information we collect:

• On this Website.
• In e-mail, text and other electronic messages between you and this Website.
• Through mobile and desktop applications you download from this Website, which provide dedicated non-browser-based interaction between you and this Website.
• When you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this policy.

It does not apply to information collected by:

• Us offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); or
• Any third party (including our affiliates and subsidiaries), including through any application or content (including advertising) that may link to or be accessible from or on the Website.



Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time. Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

SMS Marketing Policy

We value your privacy and make every effort to respect your wishes and personal information. In line with this commitment, we have established the following policy for the use of our SMS marketing service. Please read it carefully to understand how we collect, use, and manage your phone numbers.

COLLECTION OF PHONE NUMBERS

We collect your phone numbers only when you voluntarily provide them to us in the Get a Quote form by checking your SMS sign-up and providing your phone number.

USE OF PHONE NUMBERS FOR SMS

Your phone numbers are used to connect and provide you with personalized pet care quotes and services you have requested.

OPTING OUT OF MARKETING MESSAGES

If at any time you wish to stop receiving marketing SMS from us, you can opt out by:

• Texting STOP to opt-out
• Texting UNSUBSCRIBE to opt-out

Please note that the opt-out process may take up to 10 business days to become effective. During this period, you may still receive some messages from us.

PRIVACY OF PHONE NUMBERS

Once you have opted out, we will not send you any more SMS messages, nor will we sell or transfer your phone number to another party.

Children Under the Age of 13

Our Website is not intended for children under 13 years of age. No one under age 13 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website or provide any information about yourself to us.

If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us via our Contact Us link.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:

• Details of your visits to our Website, including traffic data, location data, and other communication data and the resources that you access and use on the Website.
• Information about your computer and internet connection, including your IP address, operating system and browser type.

We also may use these technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking). The information we collect automatically is statistical data and does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service.

Technologies We Use May Include:

• Cookies
• Flash Cookies
• Web Beacons

We do not collect personal information automatically, but we may tie this information to personal information that you provide to us.

Third-party Use of Cookies and Other Tracking Technologies

Some content or applications, including advertisements, on the Website are served by third parties. These third parties may use cookies and other tracking technologies to collect information about your online activities. We do not control these third parties’ tracking technologies or how they may be used.

How We Use Your Information

We use information that we collect about you or that you provide to us:

• To present our Website and its contents to you.
• To provide pet care information, products, or services you request.
• To manage appointments or bookings.
• To notify you about changes to our services or offerings.
• To fulfill any purpose for which you provide it.
• For any other purpose with your consent.



We may also use your information to display advertisements relevant to your interests. We do not disclose your personal information for this purpose without your consent.

Disclosure of Your Information

We may disclose aggregated or anonymized information without restriction. We may also disclose personal information:

• To contractors and service providers.
• To a buyer or successor in case of business transfer.
• For marketing purposes, with your consent.
• To comply with legal obligations.
• To protect our rights, customers, or safety.

Choices About How We Use and Disclose Your Information

You can set your browser to refuse cookies or to alert you when cookies are being sent. You may opt out of receiving targeted ads by visiting the Network Advertising Initiative (NAI) website.

Accessing and Correcting Your Information

You may contact us via our Contact Us link to request access to or correct your personal information. We may not accommodate changes if they violate legal requirements.

Data Security

We implement appropriate measures to secure your personal information. However, no method of transmission over the internet is completely secure. We are not responsible for circumvention of any privacy settings or security measures.

Changes to Our Privacy Policy

We will post changes to our privacy policy on this page. Material changes may be communicated by email or Website notification. You are responsible for ensuring we have your current contact information.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please contact us through the methods provided on our Contact Us page.

Thank you for visiting Toto's Pet Care.